Review “I like the overall organization of the material and the inclusion of
the more hands-on material in the chapters. This is basic information but it
is presented in a nice order and is easy to read.””I think the addition of
tablets/mobile devices is a large strength of the chapter and imagery is nice.
Students learn with images and descriptions so I think this is done nicely.”
Read more About the Author Jean Andrews has more than 30 years of experience
in the computer industry as well as more than 13 years of teaching in the
college classroom. She has worked in a variety of businesses where she’s
designed, written, and supported application software. She has also managed a
computer repair help desk and handled troubleshooting for wide area networks.
Ms. Andrews has written numerous books on software, hardware and the Internet.
In addition to this bestselling A+ GUIDE TO IT TECHNICAL SUPPORT, she’s
written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING.
She lives in north Georgia. Read more
- Hardcover: 1119 pages
- Publisher: Course Technology; 9 edition (January 1, 2016)
- Language: English
- ISBN-10: 1305266439
- ISBN-13: 38
- Product Dimensions: 9 x 2 x 11 inches
- Shipping Weight: 5.2 pounds
- #3 in Computer Hardware Upgrade & Repair
Unless noted Otherwise in the Item Description, we ship all orders within 2 business days of payment.
Most items are shipped within one business day via UPS within the Continental United States.
- Canada shipment can take up to 10 days
- Alaska, Hawaii, and Puerto Rico shipment can take up to 10 days, and some items may not be permitted to ship to these locations.
- If any shipment is not permitted to your area, full refund will be issued within two business days.
All returns accepted within 30 days after receiving the item.
- Refund given as money back (no exchanges)
- Return Shipping to be paid by buyer, unless item defective or damaged.
- 15% Restocking fee applies unless return due to defective or damaged product.
- Perishable or Hazardous Goods are not returnable. Returns may require compliance with Manufacturer policies.
We take our reputation seriously. We buy and sell online, so we understand the value of trust. If you are unsatisfied with your order for any reason, please Contact Us and we will work with you to resolve it to your satisfaction.